This is a starter template to help you launch. Please review and adapt it to your business, and consider professional advice before relying on it. Last updated: [add date].
The Copper Bucket (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and look after your information when you visit our website or place an order, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
The Copper Bucket is a small retailer based in Cheshire, England. For any privacy questions, contact us at hello@thecopperbucket.co.uk.
What we collect
When you place an order or contact us, we may collect your name, email address, delivery and billing address, phone number, and order details. Payment card details are handled directly by our payment providers (PayPal and WooPayments) and are not stored by us. We also collect limited technical data, such as your IP address and browsing activity, through cookies to help the site work and improve it.
How we use your information
We use your data to process and deliver your orders, respond to enquiries, provide customer support, and — only where you have agreed — send occasional updates. We rely on the lawful bases of contract (to fulfil your order), legitimate interests (to run and improve our shop) and consent (for marketing).
Sharing your information
We share data only with the providers that help us run the shop — for example payment processors, delivery couriers, and our website host. We never sell your personal data.
How long we keep it
We keep order records for as long as needed to fulfil your order and to meet legal and tax obligations (typically six years), then delete or anonymise them.
Your rights
You have the right to access, correct or delete your personal data, to object to or restrict its use, and to data portability. To exercise any of these, email us at hello@thecopperbucket.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
Our site uses cookies to keep your basket working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings.